Clik here to view.
What makes good customer service?
Do we have a right to whinge and moan when the service we’re paying for is substandard? Is good customer service a thing of the past as more organisations move to cost-saving national call centres to...
View ArticleClik here to view.
Going freelance: 12 months on
Talented web developer and designer Richard Bateman on taking the plunge, going freelance and raising a glass to a fantastic 12 months in business as westfourstreet… In April of last year (2010) I made...
View ArticleClik here to view.
Wunderbar! On getting published in Germany…
My good friend, awesome colleague and super talented writer Tracy Buchanan – AKA Buchy (pronounced Bucky) – blogs about what it’s like to get published in Germany… When I wrote my debut novel Shimmer,...
View ArticleClik here to view.
Surrounded by women bloggers: my day at Cybher!
I have never in my life been to a conference in which mothers breast feed babies while guest speakers talk, undeturbed, about their area of expertise. And that pretty much sums up the relaxed...
View Article
